Shipping Policy

What are the delivery charges?

Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value

Are there any hidden costs (sales tax, octroi etc) on items sold by sellers?

No. There are zero hidden charges when you make a purchase with us. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time is dependent on the following factors The Seller offering the product Product's availability with the Seller The destination to which you want the order shipped to and geographical location of the Seller

Available

The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days.

Why does the estimated delivery time vary from seller to seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

Why does the delivery date not correspond to the delivery timeline mentioned?

It is possible that the Seller or our courier partners have a holiday between your order date and the estimated delivery date based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

Seller does not/cannot ship to my area. Why?

Whether your location can be serviced or not depends on If the Seller ships to your location Legal restrictions, if any, on shipping particular products to your location The availability of reliable courier partners in your location At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Does Dachepalli deliver internationally?

YES, Dachepalli delivers items internationally. You will be able to make your purchases our products, kindly send in your details of order and address to vinod@dachepalli.com. Our operations team will contact you from there on.